The essence of teamwork. Teamwork: components of success. Why Teams

Teams have huge potential to create something significant. You will always be able to remember the team that you were part of and that worked effectively. It could be a business team, and it could very well be a sports team, or a hobby group, or a hobby. So what are the characteristics that make teamwork so effective?

1. Caring for each other.
Teams are most effective where members try to take care of each other. Everyone in such a team is interested in other members, in their success and self-affirmation. You need to think about those times when things went really well in the team. One of the most powerful unifying means is a lively interest in each other.

2. Frankness and truthfulness.
Frankness and truthfulness are the second key characteristics of effective team work. When team members are sincere and trust each other, offer their help when necessary, say what needs to be said, then in such a team all employees are interested in mutual assistance to achieve the intended goals.

3. High level trust.
A team in which everyone constantly looks around, in which members are afraid of what will be said behind their backs in small groups, in which members cannot rely on each other, will not be able to build mutual trust between members. If in a team low level trust, it is extremely difficult for a team to exist. Why? You don't have a team, only individuals who are forced to work together to achieve something.

4. Shared decision making.
If you're someone who looks at decision making in terms of what you want to achieve and it's in the best interest of the team, how effective do you think that team will be? Making a joint decision does not mean avoiding making your own decision or losing your offer among the rest. It involves finding the best way out for the whole team.

5. Commitment.
Teams that want to work effectively must clearly adhere to the goals that they have set for themselves. They know where they are forte- employees in such teams are motivated and they are resistant even to major failures. Certain obligations relate to what needs to be done in order to achieve the desired result. Think of a team that has achieved its goals, and ask yourself what qualities it possesses that helped it achieve the result it has achieved.

6. Conflicts.
Sometimes people mistakenly believe that there are no conflicts in effective teams. The difference between those teams that are stronger and those teams that are weaker is the attitude towards conflicts. Rather than viewing miscommunication as something negative, teams accept it as something natural and manageable that doesn't stop them from achieving their desired goals.

7. Ability to listen.
Listening is the key to effective collaboration, and effective teams know that listening and understanding is essential. If you want to listen and hear what is being said to you, you must focus your attention on who is speaking and not think about your own schedule at that moment. Teams with only "specialists" who can't listen will take a long time to work on their effectiveness.

8. Expressing your emotions.
We are often told to keep our emotions out of the workplace. In fact, if a team is to work effectively, it must create a safe and peaceful environment in which to express everyone's feelings and experiences. It is important that feelings can be expressed by each member of the team without fear of ridicule.

If team members can work together, then a good result will be achieved. Thus, you can conclude what your team needs in order to work effectively.

“The ability to work in a team” - such words can be found, perhaps, in every second resume. However, what does it mean to be a team player and is it always necessary? Who especially needs to develop team interaction skills, and who is better off working, as they say, in an individual category?

Collective or team?
In the Soviet years, the word "team" was associated more with sports than with business. It was customary to speak of the employees of the enterprise as a “collective”. Today it has become fashionable to call any team a team (hence the fashion for team building), but experts clarify that these are not identical concepts.

If the team is all the employees working in the company or its division (for example, the team of the plant), then the team is the specialists united common goal and assigned roles to achieve it. At the same time, the common goal is realized by each member of the team and as a personal one. Informal connections and friendly relations are possible both in the team and in the team.

For example, the sales department in most cases cannot be considered a team in the established sense of the word, because each manager has his own sales plan, and therefore his own goal. But a small PR agency that organizes an election campaign in support of a candidate for deputy in local elections should be just a team: employees have a common task (the candidate’s victory in the elections), roles are assigned, and if necessary, specialists can help each other.

The team can be very large (hundreds and thousands of people), while the team is rather a chamber association. In a real team, more than 10-15 members are rarely involved - it is difficult to unite too many people with a common goal, which would be realized by everyone as personal.

For whom is it important
Do you need to be able to work in a team? Most likely, yes, if your work usually becomes part of a common task and you are personally interested in its solution. For example, the successful promotion of a company's product depends on the efforts of the entire marketing department, while your role (for example, the development of merchandise) is very important for the team, and brand awareness is your personal goal too.

And for whom the skills of a team player are not key? As a rule, for those specialists in whose work the relative autonomy of work and independence of decision-making, as well as individual results, are especially important. These are teachers, sales representatives and sales managers, research scientists (unless, of course, we are talking about a research project that employs several people), doctors (however, surgeons and nurses performing an operation together may well be considered a team), journalists (TV journalists working as part of a film crew can be considered an exception), etc.

Stability plus mutual assistance
What qualities do you need to develop in yourself to become a true team player? First of all, in teamwork, the ability to work steadily and efficiently for a long time is important. The team, as a rule, needs not one-time labor exploits of its members, but their constant effective activity - speaking sports terms, not a series of sprints, but a long marathon. Any stable system needs stability, so learn to plan your time according to the general plans, come to meetings on time and meet deadlines. Remember - turning in your part of the work late, you seriously let down the people who are counting on you.

The second quality that is sorely needed for a team player is the ability to sometimes give up the personal in favor of the general. This means the rejection of all sorts of intrigues and the rejection of cheap careerism. Pulling the blanket over yourself, emphasizing your own role in the common cause at every opportunity, is not the best quality for a team member. Of course, a share of self-promotion is necessary for successful career However, in team projects, a sense of proportion is especially important.

In addition, a specialist who works in a team should always be ready to help colleagues. The principle of “you to me - I to you” or “quid pro quo” does not work here. If you work in a team, then provide information, share contacts, prompt and secure other members for free - remember that your ultimate goals are the same. However, this does not mean that you should systematically and meekly work for yourself and for that guy. If this happens, the roles in the team may be revised. However, with the correct organization of business processes in the company, such a question should not arise.

Finally, for a team player, the ability to talk to people is very important - to listen, understand, yield, convince and come to a compromise. How to achieve this? You can go through a special training, or you can learn on your own, carefully preparing for upcoming meetings and negotiations, thinking through the arguments.

Ability to work in a team as a competitive advantage
Almost every second resume screams about the ability to work in a team, but experienced recruiters are in no hurry to take unfounded statements on faith. To make this quality yours competitive advantage, you need to emphasize it in the interview as a key one.

To do this, give specific examples of successful teamwork in your career, for example: “I worked in a PR team for the promotion of a well-known brand product, I was responsible mass events. Together, we achieved a 50% increase in sales in six months.” Or: “Our department was recognized as the best in the company at the end of the year. I'm glad I contributed to it." However, one must be careful and emphasize not only the overall result, but also one's own role in the case.

It would be nice to highlight your team skills in your resume as well. This is especially important for applicants applying for leadership positions. "Experience in creating an effective marketing team from scratch"; “Project management for the implementation of new software - creating an effective and efficient team, setting tasks, distributing responsibilities, current control” - in the relevant sections of the CV, emphasize your ability to organize the team.

Teamwork develops, experts say. By listening to the opinions of colleagues, you expand your professional horizons and develop emotional intelligence.!

Teamwork belongs to the category special occasions delegation of authority and responsibility. Under the traditional structure, the task and related powers are assigned to the owner of the workplace. The combined competence of the members of the group should ensure the solution of problems and the achievement of goals, which are determined by the range of powers assigned to the team.

The team may consist of employees of one or different levels and divisions of the company. During the period of work as part of a team, all its members have equal rights and perform duties arising from the goals and objectives of the team. For teamwork, it does not matter what position the employee holds in the enterprise. Within a team, all employees have equal positions.

The rights and obligations of team members serve, on the one hand, as the basis for organizing work within the team, and on the other hand, as the basis for assessing the abilities of participants for this form of work.

Team Member Responsibilities

* Each member of the team is obliged to direct their efforts, knowledge and capabilities to achieve the goals set for the team. At the same time, he should not, following selfish considerations, hide the ideas and solutions needed by the team for their subsequent use at the main place of work.
* Each member of the team is obliged to freely express his thoughts on the problems that have arisen, without regard to the obligations that bind him to the head of the main place of work.
* None of the team members should make their activity dependent on the attitude of the group to its recommendations. Moreover, each member of the team must be ready to submit to the decision of the majority, even if this decision is contrary to his own ideas.
* The exception is the case when, in the opinion of one of its members, a special situation has arisen in the team for which he does not want to be responsible. In this case, the "dissenting opinion" should be reflected in the protocol.
* Each team member should be loyal to colleagues. He must not inform outsiders about the content of discussions and decisions of the team or use these decisions for personal gain.
* Each team member must treat other team members as equal partners. He must objectively analyze their ideas and express his point of view on them.
* Tolerance and mutual respect are essential conditions successful teamwork.
* Each member of the team is obliged to inform the others about everything they need to know in order to complete the tasks assigned to the team.
* None of the team members can interfere with the cooperation of its members because of their own likes and dislikes.
* In order to increase the effectiveness of cooperation, each team member should try to establish good business relations with the rest of the team members.

From the listed duties follow the rights of a team member.

Team member rights

* Freely express your opinion and demand its verification.
* Require the establishment of confidential, non-public, trusting relationships. The thoughts that he expressed while working in a team should not become known to third parties. An employee cannot be endangered because of the ideas expressed by him in the process of working in a team.
* Receive objective and complete information from other team members.
* Require that his thoughts be used by other team members on the side only if this does not harm the fulfillment of the tasks assigned to the team or if special permission has been obtained for this.
* Require that the principles of correct behavior are observed in the process of working in a team.

Responsibility for team work

The team as a whole is responsible for everything it does and does not do.

The team agrees that all team members share responsibility, even if they initially expressed doubt. They cannot distance themselves from accepted by the team decisions based on their objections.

If the team fails to reach unity on a certain issue, then the decision is made by a majority vote. In this case, the minority may enter a “dissenting opinion” into the minutes. In the future, it obeys the majority and works on the basis of the decision. In this case, these persons, although not responsible for decision, but are responsible for further overall results work derived from this solution. Disagreement of individual members with a common decision does not relieve them of responsibility for possible consequences.

If a team makes a decision by majority vote that individual members consider to be an unacceptable error for which they do not want to be held accountable, then they must clearly state this to the team team. In this case, the "head" of the team is informed, who decides on the possible exclusion of the corresponding person from the team or on the recruitment of a new team.

In practice, things often come to the so-called "crossroads" - a situation where it is necessary to decide in which of the two directions it is necessary to move on. If the team itself is unable to find a way out, then the “boss” must either decide which of the two paths to take, or form two teams to work in each of the directions.

The team leader is responsible for the results of the work to the same extent as any ordinary team member. For the correct organization of the work that he does as part of his activities in the team, he is responsible to her team. The dual responsibility of the leader to the team and the customer would be contrary to the essence of his position within the team.

To solve problems that go beyond the usual process of collegial cooperation within the existing organizational structure, a higher manager or company management must create an appropriate team and document this. Such a team, established on a permanent basis, should be considered as a new unit. It cannot be formed by one of the leaders. The adoption of an appropriate decision is within the competence of the management of the company or a body subordinate to it.

A specially created team is disbanded as soon as it completes the assigned tasks. If we are talking about a team organized by the management of the company or other competent authority, then they should disband it.

Benefits of Teamwork

* The team makes it possible to solve problems that are beyond the power of one person.
* The creation of a team is a guarantee that the interests of all parties will be taken into account when developing a solution.
* As a result of cooperation in a team of specialists from several departments, one-sided influence of one of the higher authorities becomes impossible.
* When the team works, the risk of making an erroneous decision and the danger that some important facts will not fall into view are reduced. The well-known proverb is quite applicable to the work of the team: “One head is good, but two are better.”
* The team helps to fight "industrial blindness". What one employee does not notice out of habit, another sees, who, in turn, does not notice certain problems in his own area of \u200b\u200bwork.
* Teamwork enhances the willingness and ability of executives at all levels to cooperate.
* An employee who has worked in a team will have fewer difficulties in the future when interacting with colleagues or other departments of the company.
* The team has a positive influence on the development of qualities that are important for collegial cooperation. It encourages tolerance, order, recognition of other people's opinions and correct discussion, overcoming selfish views. These factors go beyond teamwork and affect the overall success of the firm.
* An employee who has proven himself while working as part of a team receives additional qualifications that are valuable both for him and for the company.
* The enterprise implements ideas that would not have arisen within the framework of a conventional organization of work. This is due to the fact that the individual employee does not have the opportunity to find starting points in his workplace in solving a problem that goes beyond his direct activity.
* The team provides both an individual employee and the whole team with the opportunity to maximize their creative potential and its practical implementation.
* For large firms, the team allows more rational use of the capabilities of their specialists who are working on solving problems that go beyond their official duties.
* For medium and small companies, teamwork allows you to fully use the abilities, knowledge and skills of employees. The team can replace the work of specialists whom the firm cannot invite to work for financial reasons.

Disadvantages of Teamwork

Along with positive features, teamwork also has negative aspects.

* Team work, unlike regular work, may require additional time. The initial period, when team members get used to each other, can be quite long. Some time is also required to find an appropriate form of joint work.
* Team work is often slow. This is especially noticeable with a large team size and when working part-time in a team. Difficulties encountered in gathering team members at the appointed time have a negative impact on the progress of work.
* Discussions that arise when working as part of a team take a lot of time, especially if individual employees do not know the technique of conducting them. Serious disagreements are possible.
* Teamwork can lead to a delay in decision-making, as the different views of the participants are summarized only after lengthy discussions.
* The anonymity of the results of the work of individual team members may adversely affect the desire to work. Any team member who has shown insufficient performance can “hide” behind an active member of team work. When working as a team, there is no incentive to feel ambitious, since the individual worker does not receive personal rewards for the results.
* If an employee performs work as part of a team as an additional to the main activity, then it may be too much work for him. Therefore, in each specific case, it is necessary to take into account whether this load is feasible, which tasks and to what extent should be abandoned for the duration of work in a team.
* The expression is known: "A camel is a horse drawn by a team." However, to argue that team work leads to an inefficient waste of time is just as unjust as it is to demand that all decisions be made collectively.

Key success factors for effective teamwork

* a clear setting of goals and objectives;
* correct selection team composition;
* the presence of a well-thought-out system for team members;
* the ability of team members to work collegially.

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Eliminate destructive leadership

Teamwork belongs to the category of special cases of delegation of authority and responsibility. Under the traditional structure, the task and related powers are assigned to the owner of the workplace. The combined competence of the members of the group should ensure the solution of problems and the achievement of goals, which are determined by the range of powers assigned to the team.

The team may consist of employees of the same or different levels and divisions of the company. During the period of work as part of a team, all its members have equal rights and perform duties arising from the goals and objectives of the team. For teamwork, it does not matter what position the employee holds in the enterprise. Within a team, all employees have equal positions.

Team Member Responsibilities

Each team member is obliged to direct his strength, knowledge and capabilities to achieve the goals set for the team. At the same time, he should not, following selfish considerations, hide the ideas and solutions needed by the team for their subsequent use at the main place of work.

Each member of the team is obliged to freely express his thoughts on the problems that have arisen, without regard to the obligations that bind him to the head of the main place of work.

None of the team members should make their activity dependent on the attitude of the group to its recommendations. Moreover, each member of the team must be ready to submit to the decision of the majority, even if this decision is contrary to his own ideas.

The exception is the case when, in the opinion of one of its members, a special situation has arisen in the team for which he does not want to be responsible. In this case, the "dissenting opinion" should be reflected in the protocol.

Each team member should be loyal to colleagues. He must not inform outsiders about the content of discussions and decisions of the team or use these decisions for personal gain.

Each team member must treat other team members as equal partners. He must objectively analyze their ideas and express his point of view on them.

Tolerance and mutual respect are the most important conditions for successful teamwork.

Each member of the team is responsible for informing the others of everything they need to know in order to accomplish the tasks assigned to the team.

None of the team members can interfere with the cooperation of its members because of their own likes and dislikes.

In order to increase the effectiveness of cooperation, each team member should try to establish good business relations with the rest of the team members.

From the listed duties follow the rights of a team member.

Team member rights

Freely express your opinion and demand its verification.

Require the establishment of confidential, non-public, trusting relationships. The thoughts that he expressed while working in a team should not become known to third parties. An employee cannot be endangered because of the ideas expressed by him in the process of working in a team.

Receive objective and complete information from other team members.

Require that his thoughts be used by other team members on the side only if this does not harm the fulfillment of the tasks assigned to the team or if special permission has been obtained for this.

Require that the principles of correct behavior are observed in the process of working in a team.

Responsibility for team work

The team as a whole is responsible for everything it does and does not do.

The team agrees that all team members share responsibility, even if they initially expressed doubt. They cannot distance themselves from the team's decision by citing their own objections.

If the team fails to reach unity on a certain issue, then the decision is made by a majority vote. In this case, the minority may enter a “dissenting opinion” into the minutes. In the future, it obeys the majority and works on the basis of the decision. In this case, these persons, although not responsible for the decision, are responsible for the further overall results of the work obtained on the basis of this decision. Disagreement of individual members with a common decision does not relieve them of responsibility for possible consequences.

Benefits of Teamwork

The team makes it possible to solve problems that are beyond the power of one person.

Creating a team is a guarantee that when developing a solution, the interests of all parties will be taken into account.

As a result of cooperation in a team of specialists from several departments, the unilateral influence of one of the higher authorities becomes impossible.

When the team works, the risk of making an erroneous decision and the danger that some important facts will not fall into the field of view are reduced. The well-known proverb is quite applicable to the work of the team: “One head is good, but two are better.”

The team helps to fight "industrial blindness". What one employee does not notice out of habit, another sees, who, in turn, does not notice certain problems in his own area of \u200b\u200bwork.

Teamwork enhances the willingness and ability of executives at all levels to cooperate.

An employee who has worked in a team will have fewer difficulties in the future when interacting with colleagues or other departments of the company.

The team has a positive influence on the development of qualities that are important for collegial cooperation. It encourages tolerance, order, recognition of other people's opinions and correct discussion, overcoming selfish views. These factors go beyond teamwork and affect the overall success of the firm.

The enterprise implements ideas that would not have arisen within the framework of a conventional organization of work. This is due to the fact that an individual employee does not have the opportunity to find starting points in his workplace in solving a problem that goes beyond his immediate activities.

The team provides both an individual employee and the whole team with the opportunity to maximize their creative potential and its practical implementation.

For large firms, the team allows more rational use of the capabilities of their specialists who are working on solving problems that go beyond their job responsibilities.

For medium and small companies, teamwork allows the full use of the abilities, knowledge and skills of employees. The team can replace the work of specialists whom the firm cannot invite to work for financial reasons.

Disadvantages of Teamwork

Along with the positive features, teamwork also has negative aspects:

Team work, unlike regular work, may require additional time. The initial period, when team members get used to each other, can be quite long. Some time is also required to find an appropriate form of joint work.

Teamwork is often slow. This is especially noticeable with a large team size and when working part-time in a team. Difficulties encountered in gathering team members at the appointed time have a negative impact on the progress of work.

Team work implies both the independence of thinking of the employees included in it, and the involvement of employees in common work to solve the tasks assigned to the team. The team makes it possible to implement projects that are beyond the power of one person. The team as a whole is responsible for everything it does and does not do. What are the characteristics and key factors for successful teamwork?

Team Member Responsibilities

* Each member of the team is obliged to freely express his thoughts on the problems that have arisen, without regard to the obligations that bind him to the head of the main place of work.

* None of the team members should make their activity dependent on the attitude of the group to its recommendations. Moreover, each member of the team must be ready to submit to the decision of the majority, even if this decision is contrary to his own ideas.

* The exception is the case when, in the opinion of one of its members, a special situation has arisen in the team for which he does not want to be responsible. In this case, the "dissenting opinion" should be reflected in the protocol.

* Each team member should be loyal to colleagues. He must not inform outsiders about the content of discussions and decisions of the team or use these decisions for personal gain.

* Each team member must treat other team members as equal partners. He must objectively analyze their ideas and express his point of view on them.

* Tolerance and mutual respect are the most important conditions for successful teamwork.

* Each member of the team is obliged to inform the others about everything they need to know in order to complete the tasks assigned to the team.

* None of the team members can interfere with the cooperation of its members because of their own likes and dislikes.

* In order to increase the effectiveness of cooperation, each team member should try to establish good business relations with the rest of the team members.

From the listed duties follow the rights of a team member.

Team member rights

* Freely express your opinion and demand its verification.

* Require the establishment of confidential, non-public, trusting relationships. The thoughts that he expressed while working in a team should not become known to third parties. An employee cannot be endangered because of the ideas expressed by him in the process of working in a team.

* Receive objective and complete information from other team members.

* Require that his thoughts be used by other team members on the side only if this does not harm the fulfillment of the tasks assigned to the team or if special permission has been obtained for this.

* Require that the principles of correct behavior are observed in the process of working in a team.

Responsibility for team work

The team as a whole is responsible for everything it does and does not do.

The team agrees that all team members share responsibility, even if they initially expressed doubt. They cannot distance themselves from the team's decision by citing their own objections.

If the team fails to reach unity on a certain issue, then the decision is made by a majority vote. In this case, the minority may enter a “dissenting opinion” into the minutes. In the future, it obeys the majority and works on the basis of the decision. In this case, these persons, although not responsible for the decision, are responsible for the further overall results of the work obtained on the basis of this decision. Disagreement of individual members with a common decision does not relieve them of responsibility for possible consequences.

Benefits of Teamwork

* The team makes it possible to solve problems that are beyond the power of one person.

* The creation of a team is a guarantee that the interests of all parties will be taken into account when developing a solution.

* As a result of cooperation in a team of specialists from several departments, one-sided influence of one of the higher authorities becomes impossible.

* When the team works, the risk of making an erroneous decision and the danger that some important facts will not fall into view are reduced. The well-known proverb is quite applicable to the work of the team: “One head is good, but two are better.”

* The team helps to fight "industrial blindness". What one employee does not notice out of habit, another sees, who, in turn, does not notice certain problems in his own area of \u200b\u200bwork.

* Teamwork enhances the willingness and ability of executives at all levels to cooperate.

* An employee who has worked in a team will have fewer difficulties in the future when interacting with colleagues or other departments of the company.

* The team has a positive influence on the development of qualities that are important for collegial cooperation. It encourages tolerance, order, recognition of other people's opinions and correct discussion, overcoming selfish views. These factors go beyond teamwork and affect the overall success of the firm.

* The enterprise implements ideas that would not have arisen within the framework of a conventional organization of work. This is due to the fact that an individual employee does not have the opportunity to find starting points in his workplace in solving a problem that goes beyond his immediate activities.

* The team provides both an individual employee and the whole team with the opportunity to maximize their creative potential and its practical implementation.

* For large firms, the team allows more rational use of the capabilities of their specialists who are working on solving problems that go beyond their job responsibilities.

* For medium and small companies, teamwork allows you to fully use the abilities, knowledge and skills of employees. The team can replace the work of specialists whom the firm cannot invite to work for financial reasons.

Disadvantages of Teamwork

Along with positive features, teamwork also has negative aspects.

* Team work is often slow. This is especially noticeable with a large team size and when working part-time in a team. Difficulties encountered in gathering team members at the appointed time have a negative impact on the progress of work.

* Discussions that arise when working as part of a team take a lot of time, especially if individual employees do not know the technique of conducting them. Serious disagreements are possible.

* Teamwork can lead to a delay in decision-making, as the different views of the participants are summarized only after lengthy discussions.

* The anonymity of the results of the work of individual team members may adversely affect the desire to work. Any team member who has shown insufficient performance can “hide” behind an active member of team work. When working as a team, there is no incentive to feel ambitious, since the individual worker does not receive personal rewards for the results.

* If an employee performs work as part of a team as an additional to the main activity, then it may be too much work for him. Therefore, in each specific case, it is necessary to take into account whether this load is feasible, which tasks and to what extent should be abandoned for the duration of work in a team.

* The expression is known: "A camel is a horse drawn by a team." However, to argue that team work leads to an inefficient waste of time is just as unjust as it is to demand that all decisions be made collectively.

Key success factors for effective teamwork

* a clear setting of goals and objectives;

* the correct selection of the team;

* the presence of a well-thought-out system for team members;

* the ability of team members to work collegially.

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